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GitHub Issues

Found a bug or have a feature request? The best way to reach us is by opening an issue on our GitHub repository. We monitor issues regularly.

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Discussions

Have a question about how to use the tool, or want to share how you're using Word Search Solver? Join the GitHub Discussions board.

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📬 Before Contacting Us

We're a small, independent project — not a large company. Please read the following to ensure your question gets answered quickly:

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Response Time: We aim to respond to GitHub issues within 3–5 business days. For urgent matters, please be patient — this is a free tool maintained by volunteers.

📖 Common Questions — Check the FAQ First

Before reaching out, please visit our FAQ section on the homepage. Most common questions (grid formatting, directions, troubleshooting) are already answered there.

📧 No Direct Email Support

To keep this project sustainable and privacy-focused, we do not offer direct email support. All communication happens transparently through GitHub. This allows everyone to benefit from public answers and helps us track issues efficiently.

✨ Feedback & Suggestions

We love hearing how people use Word Search Solver! If you have an idea for a new feature (like supporting different grid separators, exporting results, or dark mode), please open a discussion or feature request on GitHub. We evaluate all suggestions based on feasibility and alignment with our privacy-first mission.

🔒 Privacy Note

When you contact us via GitHub, please be aware that GitHub is a third-party platform with its own privacy policy. Do not include any sensitive personal information in public issues or discussions. For privacy-related questions, please refer to our Privacy Policy.

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